Oct. 10, 2024

While the authorization requirements remain in place, BlueCross BlueShield of South Carolina is offering a flexible approach to allow grace for notification timeliness to ensure there is minimal member disruption due to Hurricanes Helene and Milton.

If you have any concerns or questions about authorizations, please contact the prior authorization number on the back of the member’s identification card. Request an escalation (if needed) on your inquiry and it will be directed to the appropriate clinical leadership for urgent processing.

Additionally, if you need to expedite an authorization to urgently discharge or transfer a patient from an inpatient bed in a region impacted by the hurricane, please call 877-259-2154.