May 4, 2023

BlueCross BlueShield of South Carolina’s provider enrollment process has recently undergone a transformation with the implementation of My Provider Enrollment Portal (MyPEP). MyPEP is our web-based solution for credentialed providers or those interested in credentialing with BlueCross to complete the enrollment process. Since its implementation in 2022, continuous upgrades and enhancements have improved the portal’s performance.

Beginning June 1, 2023, MyPEP will be the sole source for completing the provider enrollment processes and communications. All historical processes (fax, email, and phone) will end.

What this means to you:

We will decommission the existing email addresses and phone number for provider enrollment:

• Provider.Blue.Enroll@bcbssc.com
• Provider.Blue.Updates@bcbssc.com
• 1-800-868-2510, option five

We will review applications received historically prior to June 1, 2023, for completion. We will contact you and ask to provide a fax number or email address to submit minimal data required to complete the review.

Depending on the level of application completion, we may ask providers to resubmit the application through the portal to meet all requirements of the application.

What you should do:

We strongly encourage those not currently using the portal to sign up as soon as possible. Follow the below steps to sign up.

• Visit www.SouthCarolinaBlues.com.
• Go to Providers, then select Provider Enrollment.
• Select My Provider Enrollment Portal.
• Select the link to the portal.
• Select New User from the homepage.
• Enter the name and email address.
• Select Sign Up.

It is best to sign up using a shared group email address. This allows anyone with access to the login to view cases created or submitted for the practice.

We have resources available for quick assistance with MyPEP. 

For questions, please contact the Provider Education team at Provider.Education@bcbssc.com or 803-264-4730.